Who will administer my Stem Cell Treatment?

The doctor who evaluates you reviews your records, examines you in person, confirms the plan and performs or directly supervises the application of allogeneic mesenchymal stem cells (MSCs) from Wharton's jelly of the umbilical cord. Procedures that require image guidance, such as ultrasound-guided joint injections, fluoroscopy-guided spine procedures and intrathecal applications, are performed by physicians trained in those techniques, and IV infusions are given and monitored by the medical and nursing team. After the procedure, nurses and doctors monitor you during your overnight stay at our facilities, and your patient advisor stays in contact with you through follow-up. You can speak with the doctor before booking through a complimentary phone or video consultation, and you are welcome to ask about each professional's training and license.

This guide explains who is involved in your care, what each person does and how you can verify credentials.

The team involved in your treatment

The treating physician

The physician is responsible for your medical care from evaluation to discharge:

• Reviews your records, imaging and laboratory results before your visit.
• Leads the complimentary consultation by phone or video, explaining what treatment can offer and what results are realistic.
• Examines you in person on arrival and confirms that treatment is safe for you that day.
• Performs or directly supervises the application, choosing the route, the number of cells and the image guidance.
• Reviews your response during observation and gives you discharge instructions.
• Participates in follow-up, reviewing your progress and recommending next steps.

Physicians for image-guided procedures

Some applications require specific skills:

• Ultrasound-guided injections into joints, tendons and ligaments, with real-time imaging.
• Fluoroscopy-guided injections into the spine, such as discs, facet joints and sacroiliac joints, using real-time X-ray guidance.
• Intrathecal applications into the fluid around the spinal cord, similar to an epidural.
• Direct injections for erectile function and scalp applications for hair.

These are performed by physicians trained in the corresponding technique, with sterile technique and monitoring.

Nursing team

Nurses prepare you for the procedure, place IV lines, monitor vital signs during and after the application, manage comfort and temporary effects such as fever or soreness, and care for you during the overnight stay.

Stem cell specialist

The stem cell specialist participates in your consultation and helps define the protocol, including the number of cells and the combination of therapies, such as platelet-rich plasma (PRP) or exosomes, when indicated.

Patient advisor

Your patient advisor is your main point of contact before, during and after treatment. They coordinate your consultation, send your written plan and travel information, arrange transportation and stay in contact after you return home.

The laboratory

The cells are prepared by a COFEPRIS-licensed laboratory under Good Manufacturing Practice standards, with quality and safety testing before release, and delivered for your scheduled date.

How you can verify credentials

The International Society for Stem Cell Research (ISSCR) encourages patients to ask who will perform a procedure and what training they have. In Mexico, you can:

• Ask for the professional license number (cédula profesional) of the physicians who will treat you. Licenses can be verified in the national registry of professionals maintained by the Mexican government.
• Ask about specialty training in areas such as pain medicine, anesthesiology, orthopedics, rehabilitation or regenerative medicine.
• Ask about the facility's sanitary license from COFEPRIS, the federal health regulator, and the laboratory's license.

An overview by the International Society for Cell and Gene Therapy (ISCT) describes how cell therapies are regulated in Mexico.

How the team decides your protocol

Your protocol is not a standard package. The physician and the stem cell specialist consider your diagnosis, imaging, laboratory results, other health conditions, medications and goals, and then decide:

• The route: direct injection with ultrasound or fluoroscopy guidance, IV infusion or, in selected neurological cases, an intrathecal application.
• The number of cells: usually 20 to 40 million cells per joint or spinal area, and 100 to 200 million cells for IV protocols, adjusted to your case.
• Complementary therapies: PRP or exosomes when they are expected to add benefit.
• The length of the stay: one night in most cases, sometimes two.

The reasoning is explained to you during the consultation and summarized in your written plan.

When the doctor may recommend not proceeding

Part of the doctor's role is to protect you from treatments that are unlikely to help. The doctor may recommend postponing or not proceeding when there is an active infection, uncontrolled blood pressure or blood sugar, a recent cancer, a condition that needs surgery or urgent care first, or when the expected benefit is low. In those cases, the doctor explains why and, when possible, suggests the next step.

What to expect from the consultation

The complimentary consultation usually lasts 20 to 30 minutes by phone or video. Have your questions written down, your medication list at hand and, if possible, a family member present. The doctor will explain the expected benefits, the procedure, recovery and risks in plain language.

What happens on the day of treatment

1. Arrival and evaluation: blood tests, medical forms and an in-person consultation with the doctor.
2. Preparation: the nursing team prepares you and records baseline vital signs.
3. Application: the physician performs the procedure with the appropriate guidance and monitoring.
4. Observation: nurses and doctors monitor you during the overnight stay.
5. Discharge: the doctor reviews your response and gives written instructions and a medical report.

Communication with the team

• Before treatment: your patient advisor answers practical questions, and the doctor answers medical questions during the consultation.
• During the visit: you can ask questions at any time; the team explains each step before it happens.
• After treatment: follow-up calls and messages, with the doctor involved when medical advice is needed.

Many patients bring a family member to the consultation and the visit, and the team is happy to include them in conversations.

If anything is unclear at any point, ask the team to explain it again. Clear communication is part of safe care, and no question is too small, whether it is about the procedure, the medications you can take afterward, travel or how results will be measured.

Language

Our team communicates with patients in English and Spanish. Written plans, instructions and medical reports are provided in the language you prefer, and family members can join calls in either language.

What our patients usually receive

Based on the treatment plans our team prepares, a typical plan includes the consultation with your doctor and the stem cell specialist, pre-treatment laboratory tests, the application of Wharton's jelly MSCs with image guidance or IV infusion according to your condition, PRP when indicated, one night at our facilities with nursing and medical monitoring, and ground transportation from the San Diego airport area.

Safety and responsibility

No medical treatment is free of risk. The most common effects are temporary: fever, headache or fatigue after an IV infusion, and soreness or swelling after a local injection. The team is trained to recognize and manage them, and a physician is responsible for your care throughout the visit. A 2026 meta-analysis of IV umbilical-cord-derived MSCs in Stem Cells Translational Medicine found temporary fever as the most consistent side effect, without an increase in serious adverse events.

Questions patients often ask

Will the same doctor see me in the consultation and on the day of treatment? Your case is reviewed by the medical team, and your advisor will tell you which doctor will see you during the visit.

Can I request a female or male doctor? You can share your preference with your advisor, who will try to accommodate it.

Can my own doctor speak with the team? Yes. With your permission, the team can share information with your physician, and you receive a medical report after treatment.

Who do I call if I have a problem at home? Your patient advisor, who connects you with the doctor when needed.

Questions to ask during your consultation

• Who will perform my procedure, and what is their training?
• What image guidance will be used?
• Who will monitor me during the overnight stay?
• How will follow-up work after I return home?
• Can my family member join the consultation and the visit?

Bottom line

Your stem cell treatment at Stem Cell Mexico is administered by licensed physicians, supported by nurses, a stem cell specialist and a dedicated patient advisor, with image-guided procedures performed by physicians trained in those techniques and overnight monitoring after treatment. You can speak with the doctor before booking and verify professional licenses. A medical evaluation can help determine whether this type of regenerative treatment is appropriate for your condition, goals and medical history.