What follow-up do you provide after I return home?

Your first follow-up call is usually around one month after your application, and we check in periodically to review your progress, answer your questions and recommend next steps, such as physical therapy, PRP sessions or, when appropriate, a second application. During the 12-month follow-up period, our team remains available to answer any questions related to your treatment and recovery, so you are not on your own once you go home.

Regenerative treatments work gradually, and the months after your application are when you see how your body responds. Follow-up is how we stay part of that process. This guide explains how our follow-up program works, what happens in each call, how to prepare and when to contact us between calls.

Why follow-up matters

• Results take time. Improvement after a stem cell treatment is usually gradual over weeks to months, so a single check at discharge is not enough to evaluate your response.
• Recovery needs guidance. Questions about exercise, medications, diet and activities come up after you return home.
• Next steps depend on your progress. Recommendations such as physical therapy, PRP or a second application are made based on how you are doing.
• Your safety matters. Follow-up allows us to address any concern early.

Your follow-up timeline

The exact schedule of calls is adapted to your treatment and your personal needs.

What happens in a follow-up call

During a follow-up call, the team asks about:

• Pain: at rest and during activity, compared with before your treatment.
• Mobility and function: walking, stairs, sleep, work and daily activities.
• Recovery: whether you are following the aftercare instructions and how your rehabilitation is going.
• Side effects: any soreness, swelling or other symptoms you have noticed.
• Medications: whether you need guidance about pain relief or any new prescription.
• Your goals: returning to a sport, walking further or maintaining your progress.

The notes from each call are recorded in your file, which allows the medical team to follow your evolution over time.

Recommendations you may receive

Based on your progress, the doctor may recommend:

• Physical therapy or a specific exercise program to rebuild strength and mobility.
• Activity guidance, such as when to return to the gym, running or your sport.
• PRP follow-up sessions, usually spaced about one month apart, when they can support your recovery.
• A second stem cell application, usually evaluated between 3 and 6 months after the first one, when your case suggests it can help.
• New imaging, if needed to evaluate the current state of the treated area.
• Coordination with your doctor at home, especially if they plan to prescribe medications or other treatments.

How to prepare for your calls

• Keep a weekly log of your pain, mobility, activities and pain medication.
• Write down your questions before the call.
• Have your medication list at hand, including any new prescriptions.
• Share new reports, such as blood tests or imaging from your doctor at home, with your advisor before the call.
• Be honest about how you feel. Both improvements and difficulties help the doctor guide you.

Sample weekly log

Between calls: when to contact us

You do not need to wait for a scheduled call. Contact your advisor if:

• You have questions about medications, supplements, exercise or diet.
• Your doctor at home recommends a new treatment, such as a steroid injection near the treated area.
• You notice symptoms that worry you.

Contact the team or seek medical care promptly if you notice:

• High fever, or fever that lasts more than two days.
• Increasing redness, heat or swelling at an injection site.
• Pain that gets worse after the first few days instead of improving.
• New weakness or numbness, or problems with bladder or bowel control after a spine procedure.

For emergencies, such as chest pain, difficulty breathing or signs of a stroke, call your local emergency number.

Working with your doctor at home

We encourage you to keep your doctor at home informed. Upon request, we send you your final medical report within 24 to 48 hours, which you can share with your doctor. This helps them:

• Know exactly what treatment you received.
• Avoid medications that could interfere with your recovery, such as anti-inflammatory drugs or steroid injections near the treated area.
• Coordinate physical therapy and future imaging.

Why follow-up is part of good practice

The International Society for Stem Cell Research (ISSCR) encourages patients to ask what follow-up a clinic provides before any stem cell treatment, since monitoring after treatment is part of responsible care. International guidelines for conditions such as osteoarthritis, like the NICE guideline NG226, also emphasize ongoing review and exercise as part of long-term management. Our follow-up program brings these principles into your regenerative treatment.

Example follow-up stories

Knee treatment. At her one-month call, a patient reports less pain when walking and no night pain, but some stiffness in the morning. The doctor recommends continuing her exercise program with a physical therapist and adding light cycling. At her next call, she reports she can walk her dog for 30 minutes without stopping.

Shoulder treatment. A patient who plays tennis reports partial improvement at his follow-up calls. The doctor recommends two PRP sessions in the following months and a gradual return to the court, starting with short sessions.

Spine treatment. A patient with lumbar degeneration has back soreness for a few weeks after the procedure, as expected. At her follow-up calls, the team guides her on walking and posture, and she notices gradual improvement in her ability to sit and drive for longer periods.

IV treatment. A patient treated for healthy aging and fatigue reports better energy levels at his follow-up calls. The team reviews his log and his recent blood tests from home and answers his questions about maintaining his results.

Every patient's path is different. Follow-up allows us to adapt the guidance to your progress instead of following a fixed script.

What to expect over the year

• First month: recovery from the procedure, gradual return to activity and your first follow-up call.
• Months 2 to 3: many patients start to notice changes, while others need more time. Rehabilitation continues.
• Months 3 to 6: the doctor evaluates your progress and, if appropriate, discusses PRP or a second application.
• Months 6 to 12: maintenance, continued exercise and periodic check-ins.

Results vary between patients, depending on the condition, its stage, age, weight and activity level.

Common questions

Who calls me for follow-up? Your advisor coordinates the follow-up, and the medical team reviews your progress and gives the medical recommendations.

Is follow-up included in my treatment? Yes, at no extra cost. Our plans include a 12-month follow-up program.

What if I miss a call? Contact your advisor to reschedule it at a time that works for you.

Can I contact you after 12 months? Yes, of course. If you have questions or are considering another treatment, contact your advisor at any time.

Can my family member join the call? Yes, if you would like support. Many patients find it helpful to have someone who saw their recovery day by day.

Questions to ask your advisor

• When will my first follow-up call be?
• Who should I contact if I have questions between calls?
• What should I prepare for my follow-up calls?
• How will we decide on next steps?

Bottom line

After your treatment, we follow up with you for 12 months, with a first call usually around one month after your application and periodic check-ins to review your progress and recommend next steps. Keep a weekly log, prepare your questions and contact us between calls if you need guidance. A medical evaluation can help determine whether this type of regenerative treatment is appropriate for your condition, goals and medical history.